FAQ
Frequently Asked Questions
We offer unlimited revisions until you are fully satisfied with the final result. Your approval matters — we adjust stitch density, colors, sizing, and details at no extra charge during the revision phase.
Our services start from just $4. Final pricing depends on design complexity, size, and placement. Contact us for a free quote — we keep our rates affordable to help you get started easily.
Trace and Thread has been delivering professional digitizing, vector art, and patch design services for over 8 years. We have worked with embroidery shops, apparel brands, sports teams, and businesses worldwide.
Yes. We specialize in 3D puff digitizing for caps, hats, and jackets. Foam underlay is carefully mapped for clean raised lettering and logos with sharp edges and consistent height across the design.
We deliver production-ready files in DST, PES, EXP, JEF, VP3, XXX, and other formats your machine requires. Let us know your machine brand and we will send the correct format.
Absolutely. We optimize stitch types and density for small lettering, thin lines, and intricate details so your design stitches cleanly without losing readability on fabric.
Yes. We digitize for left chest, full jacket backs, cap fronts, sleeves, and more. Each placement is adjusted for the specific fabric and garment type to ensure a professional finish.
We deliver AI, EPS, PDF, SVG, and high-resolution PNG files. Files are fully editable and production-ready for printing, embroidery digitizing, or merchandise use.
Yes. Send us a photo, screenshot, or hand-drawn sketch and we will recreate it as clean vector artwork with accurate colors, paths, and proportions.
Yes. We provide color-separated vector files optimized for screen printing, including spot colors and layered artwork for multi-color prints.
We design embroidered, woven, PVC, leather, and chenille patches. Each type is suited for different looks and durability needs — tell us your use case and we will recommend the best option.
We work with both small and large orders. For patch design files, there is no minimum — for physical patch production, minimums vary by patch type. Contact us for details.
Yes. We match thread colors to your brand palette using standard thread charts (Madeira, Isacord, etc.) so your patches look consistent across every order.
Absolutely. We design patches in any shape — circles, shields, rectangles, die-cut contours, and more — in sizes from small cap patches to large back patches.
Yes. We manually redraw your logo as clean vector artwork, restoring sharp edges, correct proportions, and accurate colors — even from low-resolution source files.
No problem. Send us the best photo or screenshot you have. We will recreate the logo from scratch and deliver production-ready vector and embroidery files.
Yes. We provide a before and after preview so you can clearly see the quality improvement before approving the final files.
Yes. We can deliver vector files for printing and digitized embroidery files from the same recreated logo, so your brand looks consistent across all media.